Making a Purchase
Making a purchase could not be easier. Just browse our catalogue and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on “View your cart” and you will be asked for a few details that we need to be able to satisfy the order.
Shipping and Handling
All items are shipped by Royal Mail.
We will normally send your order to you in 7 business days. International orders are generally received in under 10 – 14 days.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Credit / Debit Cards
We accept Visa and Mastercard credit and debit card payments. If you are shopping from outside the United Kingdom, place your order and your credit card company will convert the transaction into your own currency.
Credit Card Security
All payments are handled by Sage Pay through their online payments system. Any credit card details are fully encrypted in the software when the order is placed using 128 bit encryption. No credit card details are held on our website.
In addition to your statutory rights, all products from snowbow.co.uk can be returned for a complete refund or credit note within 15 days from the original date of receipt. Customers must call +44 01273 585391 and obtain a Returned Goods Authorisation Number and quote their invoice number to allow us to process a return promptly and efficiently.