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About Us snowbow.co.uk are completely dedicated to your total satisfaction. If you
have any suggestions or comments please email us at sales@snowbow.co.uk.
Our Contact details:
Snowbow Productions (2000) Ltd
145 The Promenade, Peacehaven, East Sussex, England, BN10 7HN
Phone:+44 01273 585391 Fax: +44 01273 584470 Email: sales@snowbow.co.uk
Making A Purchase Making a purchase could not be easier. Just browse our Catalog,
and click on any items that you wish to buy and put them into the shopping
cart. After you have finished your selection, click on "Order" and
you will be asked for a few details that we need to be able to satisfy the
order.
We accept credit card payment. If you are shopping from North America or anywhere
else, place your order and your credit card company will convert the transaction
to US Dollars or your own currency.
We accept Visa and Mastercard. We do not charge for any item until it is ready
to ship. Back ordered items are not charged until they are shipped. You may
send your credit card information via phone, fax, snail mail or over the Internet.
Back Orders If your item is not in stock, we will back order for you. You will
always be emailed with the option to cancel your order if you would rather
not wait.
Tax Charges For orders made from the UK or the European Union, 17.5% VAT is
added. All other orders are VAT free and you should click the exempt button
to reduce VAT to zero .
Credit Card Security All credit card numbers are encrypted in the software
when the order is placed using 128 bit encryption. They are only decrypted
after they reach our computer. They are not held in clear text on any web site.
Guarantee In addition to your statutory rights, all products from "snowbow.co.uk" can
be returned for a complete refund or credit note within 15 days from the original
date of receipt. Customers must call +44 01273 585391 and obtain a Returned Goods
Authorisation Number and quote their invoice number to allow us to process
a return promptly and efficiently.
Reaching Us If you need to reach us, please email us on sales@snowbow.co.uk, alternatively,
you can call on +44 01273 585391
or fax us on +44 01273 584470 or write to us at 145 The Promenade, Peacehaven, East Sussex, England, BN10 7HN
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